Shipping Policy
At Lord of the Diamonds, we are dedicated to ensuring your jewelry arrives safely and promptly. Our Shipping Policy outlines how we handle the shipment of your orders, from processing times to delivery methods. Please review the information below to learn more about how we ship our products.
Order Processing
All orders are processed within 1-2 business days (Monday to Friday, excluding holidays). Custom orders may take longer depending on the complexity of the design and production time.
- Standard Jewelry Orders: Processed within 1-2 business days.
- Custom Jewelry Orders: May take 3-6 weeks to design and craft. Once completed, they are shipped immediately.
You will receive a confirmation email once your order has been shipped, along with a tracking number to monitor the delivery.
Order Processing
We offer several shipping options to accommodate your needs:
a. Domestic Shipping (Within the U.S.)
- Standard Shipping (5-7 business days): FREE for all orders.
- Express Shipping (2-3 business days): Fee varies based on order size and location.
- Overnight Shipping (1 business day): Fee varies based on location.
b. International Shipping
We ship to most countries worldwide. Shipping fees and delivery times will vary based on your location and the shipping method selected.
- Standard International Shipping: Fee calculated at checkout, estimated delivery time 7-14 business days.
- Express International Shipping: Fee calculated at checkout, estimated delivery time 3-7 business days.
Please note that international customers are responsible for any customs duties, taxes, or additional fees imposed by their country.
Shipping Restrictions
We currently do not ship to P.O. Boxes or APO/FPO addresses. Please provide a valid physical address for all orders.
Certain countries may have restrictions on diamond or jewelry imports. Please check with your local customs office before placing an order to ensure that you are eligible to receive our products.
Customs and Import Taxes
For international orders, any customs duties, taxes, or additional fees imposed by the destination country are the responsibility of the customer. These charges vary by country and are not included in our shipping fees.
We recommend contacting your local customs office for more information on potential import fees before placing your order.
Incorrect Shipping Information
Please ensure that your shipping address is entered correctly at checkout. Lord of the Diamonds is not responsible for delays or lost packages due to incorrect or incomplete shipping information provided by the customer. If you realize you’ve made an error, contact us immediately, and we will do our best to update the address before the order is shipped.
Delivery Timeframes
Delivery times depend on your shipping method and location. Please note that these are estimated timeframes and may vary based on factors beyond our control, such as shipping carrier delays, customs clearance, or extreme weather conditions.
- Standard Shipping (U.S.): 5-7 business days
- Express Shipping (U.S.): 2-3 business days
- Overnight Shipping (U.S.): 1 business day
- Standard International Shipping: 7-14 business days
- Express International Shipping: 3-7 business days